Seller Terms
Terms and conditions for independent sellers on Golden Dust Wear.
Welcome to Golden Dust Wear
Golden Dust Wear is a curated marketplace created for independent designers, brands and creators who design pieces with identity, story and presence.
Our goal is to bring together unique creations from different worlds, with one shared standard: pieces that feel strong, singular and memorable.
These Seller Terms explain how selling on Golden Dust Wear works, what we expect from our sellers, and how we keep the marketplace clear, fair and professional for everyone.
Our Marketplace
Golden Dust Wear is not a mass-market platform. We are a curated space built around strong visual identity, individuality and self-expression.
Every seller is selected with care to help preserve the quality and atmosphere of the marketplace. As a seller, you remain responsible for your products, your store, your stock, your prices, your shipping and your customer communication.
Seller Eligibility
To sell on Golden Dust Wear, you must provide accurate and complete information when applying or creating your seller account.
You may be asked to provide information such as your name, brand name, contact details, business details, payment information, tax information or any other information required to operate safely and legally on the marketplace.
Golden Dust Wear may approve, refuse, pause or remove a seller account if we believe the seller does not match the standards, identity or requirements of the marketplace.
Your Store and Brand Presentation
Your store should reflect your identity as a designer, brand or creator.
You are responsible for presenting your brand clearly and honestly, including your store name, logo, description, images and any information shared with customers.
Golden Dust Wear may request changes to store content, images or descriptions if they are unclear, misleading, low quality or not aligned with the marketplace.
Product Listings
Every product listing should give customers a clear and truthful understanding of what they are buying.
- Product name, description, materials, size and fit information must be accurate.
- Prices, stock availability, processing time and shipping information must be kept up to date.
- Photos should represent the product accurately and show the real item clearly.
- Editorial images are welcome, but customers must be able to understand the actual product.
Golden Dust Wear may edit, hide, refuse or remove product listings that do not meet our standards.
Product Quality
Golden Dust Wear is a curated marketplace, so quality matters.
Products sold through the marketplace must be clean, safe, accurately described and suitable for sale. As a seller, you are responsible for making sure that your products match the photos and descriptions you provide.
Repeated issues such as poor quality, inaccurate descriptions, damaged items, late shipping, customer complaints or misleading listings may lead to product removal, account restriction or account suspension.
Pricing, Stock and Availability
You are responsible for setting and updating your own prices, stock and availability.
If a product is sold out, unavailable or delayed, your listing should be updated as soon as possible. If an order cannot be fulfilled, you must inform Golden Dust Wear or the customer as quickly as possible.
Commission and Payments
Golden Dust Wear charges a commission on each successful sale made through the marketplace.
The applicable commission rate is communicated to sellers before they start selling and may also be visible in the seller dashboard, order details or payment records.
Payments to sellers may be processed through third-party payment providers and may be subject to processing times, refunds, chargebacks, fraud checks, tax obligations or other legal requirements.
Shipping and Order Fulfilment
Sellers are responsible for preparing, packaging and shipping their own orders.
- Orders must be shipped within the stated processing time.
- Items must be securely packaged.
- Tracking information should be added when available.
- Sellers must inform the customer or Golden Dust Wear of any significant delay.
Golden Dust Wear does not automatically provide shipping labels unless this is expressly made available through the platform in the future.
International Shipping and Customs
If you ship internationally, you are responsible for providing accurate shipping and customs information where required.
Customers may be responsible for customs duties, import taxes, VAT, clearance fees, handling fees or other import-related charges, unless expressly stated otherwise at checkout.
You must not intentionally provide false customs information.
Returns and Refunds
Sellers must follow Golden Dust Wear’s Refund and Return Policy and all applicable consumer protection laws.
Sellers have access to a return management section in their vendor dashboard. Through this section, sellers may review return and refund requests, provide return instructions, confirm the return address, communicate with the customer, inspect returned items and update the request status.
Golden Dust Wear may supervise the return process and may intervene in case of dispute, non-response, suspected abuse or where required to process a refund.
Customer Communication
Customers should feel respected, informed and supported when shopping on Golden Dust Wear.
As a seller, you must communicate with customers in a clear, respectful and professional way. You should respond to order questions, delivery issues and return requests within a reasonable time.
Prohibited Products and Content
Sellers may not list or upload products, images, descriptions or content that are illegal, unsafe, misleading, counterfeit, stolen, abusive, discriminatory or infringe someone else’s intellectual property rights.
- Counterfeit products are not allowed.
- Products using another brand’s name, logo or design without permission are not allowed.
- Illegal, unsafe, stolen or misleading products are not allowed.
- Products that do not match Golden Dust Wear’s identity or quality standards may be removed.
Intellectual Property
You must own or have the right to use all images, designs, logos, names, descriptions and content you upload to Golden Dust Wear.
By uploading content to the marketplace, you allow Golden Dust Wear to use that content to display, promote and market your products, your store and the marketplace.
You remain the owner of your original content, but you give Golden Dust Wear permission to use it for marketplace-related purposes.
Taxes and Legal Obligations
Sellers are responsible for understanding and complying with their own tax, business, customs and legal obligations.
This may include income tax, VAT, sales tax, customs declarations, business registration, invoices or any other obligation that applies to the seller’s activity and location.
Marketplace Standards
Golden Dust Wear is built around trust, quality and a strong visual universe.
- Accurate listings.
- Reliable shipping.
- Respectful communication.
- Fair handling of returns.
- Good product quality.
- Respect for customers, other sellers and the identity of the marketplace.
Account Restriction or Removal
Golden Dust Wear may restrict, pause, suspend or remove a seller account if the seller breaches these Seller Terms, violates marketplace policies, lists prohibited products, fails to fulfil orders, repeatedly ships late, receives repeated complaints or acts in a way that may harm customers, other sellers or Golden Dust Wear.
Changes to These Seller Terms
Golden Dust Wear may update these Seller Terms from time to time.
By continuing to sell on Golden Dust Wear after changes are published, you agree to the updated Seller Terms.
Contact
For any question about these Seller Terms, please contact:
GOLDEN DUST WEAR OÜ
Email: contact@goldendustwear.com
Website: https://goldendustwear.com