PRIVACY POLICY

Last updated: June 2026

Golden Dust Wear respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, store and protect your information when you visit our website, create an account, place an order, apply to become a seller, communicate with us, or use any service available through Golden Dust Wear.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

  1. WHO WE ARE

Golden Dust Wear is a curated online marketplace for fashion, accessories and independent creators.

This website is operated by:

GOLDEN DUST WEAR OÜ
Registry code: 17430259
Registered address: Harju maakond, Tallinn, Kesklinna linnaosa, Tornimäe tn 3, 10145, Estonia
Email: contact@goldendustwear.com
Website: https://goldendustwear.com

For the purposes of applicable data protection laws, including the General Data Protection Regulation, Golden Dust Wear acts as the data controller for the personal data collected through this website.

In some situations, independent sellers may also process certain customer data as separate data controllers when necessary to fulfil orders, manage shipping, provide customer service, or comply with their own legal obligations.

  1. INFORMATION WE COLLECT

We collect personal data that you provide directly to us, data generated when you use our website, and data necessary to provide our marketplace services.

The personal data we may collect includes:

  • identity information, such as your name and surname
  • contact information, such as your email address, billing address, shipping address and phone number
  • account information, such as login details, account preferences and order history
  • order information, such as purchased items, delivery details, returns, refunds and customer service communications
  • seller information, such as seller applications, store details, business information, payout details and identity or verification documents where required
  • communication data, such as messages sent through forms, email or customer support
  • payment-related information, such as transaction references, payment status and billing details
  • technical information, such as IP address, browser type, device type, operating system, pages viewed, referring URLs and cookies
  • marketing preferences, such as whether you have agreed to receive newsletters or promotional communications

We do not intentionally collect sensitive personal data unless required by law or voluntarily provided by you in a specific context.

  1. HOW WE USE YOUR INFORMATION

We use your personal data to operate, provide and improve Golden Dust Wear.

This includes using your information to:

  • process and manage orders
  • create and manage customer accounts
  • allow sellers to create and manage vendor accounts
  • enable sellers to process, prepare and ship orders
  • provide customer service and respond to enquiries
  • send order confirmations, shipping updates and service-related messages
  • process returns, refunds, disputes or complaints
  • verify seller applications and marketplace activity
  • maintain the safety, security and integrity of our website
  • prevent fraud, abuse, misuse or unauthorised access
  • comply with tax, accounting, legal and regulatory obligations
  • improve our website, services, user experience and marketplace features
  • send marketing communications where permitted by law or where you have consented
  • analyse website performance and understand how visitors use our website
  1. LEGAL BASIS FOR PROCESSING

We only process your personal data when we have a lawful basis to do so.

Depending on the situation, we process your data based on:

  • the performance of a contract, for example when you place an order, create an account, or use our marketplace services
  • compliance with legal obligations, for example tax, accounting, fraud prevention and regulatory obligations
  • our legitimate interests, for example operating and improving the marketplace, securing the website, responding to customers and preventing abuse
  • your consent, for example for certain cookies, newsletters or marketing communications
  • steps taken before entering into a contract, for example when reviewing seller applications

You may withdraw your consent at any time where processing is based on consent.

  1. MARKETPLACE SELLERS

Golden Dust Wear is a marketplace. This means that products may be sold by independent sellers through our platform.

When you place an order, we may share the personal data necessary for fulfilment with the relevant seller. This may include your name, shipping address, order details and any information required to prepare or deliver your order.

Sellers may use customer data only for purposes directly related to the order, including:

  • preparing and shipping the order
  • communicating about the order
  • handling returns, exchanges or customer service
  • complying with applicable legal obligations

Sellers are not allowed to use customer data for unrelated marketing, resale, or any purpose not connected to the order unless they have a separate lawful basis to do so.

  1. PAYMENTS

Payments on Golden Dust Wear are processed by secure third-party payment providers.

We do not store your full payment card details on our website. Your payment information is handled by the payment provider according to its own privacy policy and security standards.

We may receive limited payment-related information, such as payment status, transaction reference, billing details and fraud prevention information, in order to process your order and maintain business records.

  1. COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies and similar technologies to operate properly and improve your experience.

Cookies may be used to:

  • keep the website functioning
  • remember your preferences
  • manage your cart and checkout
  • keep you logged into your account
  • improve website performance and security
  • understand how visitors use our website
  • support analytics or marketing tools, where applicable

Some cookies are essential and are required for the website to work. Other cookies, such as analytics or marketing cookies, may require your consent depending on applicable law.

You can manage or disable cookies through your browser settings or through the cookie consent options available on our website, where applicable.

  1. MARKETING COMMUNICATIONS

We may send you marketing emails, newsletters or promotional communications if you have subscribed or where permitted by law.

You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at:

contact@goldendustwear.com

We do not sell your personal data for marketing purposes.

  1. WHO WE SHARE YOUR DATA WITH

We may share your personal data only where necessary to operate our business and provide our services.

This may include sharing data with:

  • marketplace sellers, where necessary to fulfil an order
  • payment processors
  • hosting and website service providers
  • email and communication providers
  • delivery, shipping or logistics providers
  • fraud prevention and security providers
  • analytics providers, where applicable
  • accounting, legal, tax or administrative service providers
  • public authorities, regulators or law enforcement where legally required

We require service providers to process personal data securely and only for the purposes for which the data was shared.

We do not sell your personal data.

  1. INTERNATIONAL DATA TRANSFERS

Golden Dust Wear is based in Estonia and may use service providers located in different countries.

Some service providers may process personal data outside the European Economic Area.

Where personal data is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place, such as contractual protections or other safeguards required by applicable data protection laws.

  1. HOW LONG WE KEEP YOUR DATA

We keep your personal data only for as long as necessary for the purposes described in this Privacy Policy.

In general:

  • account data is kept for as long as your account remains active
  • order and transaction data may be kept for the period required by tax, accounting and legal obligations
  • seller data may be kept for as long as necessary to manage the marketplace relationship and comply with legal obligations
  • customer service messages may be kept for as long as necessary to handle your request and maintain business records
  • marketing data is kept until you unsubscribe or withdraw consent
  • technical and security data may be kept for a limited period to protect the website and prevent abuse

When personal data is no longer needed, we delete it, anonymise it, or securely retain it only where legally required.

  1. YOUR RIGHTS

Depending on your location and applicable law, you may have the right to:

  • request access to the personal data we hold about you
  • request correction of inaccurate or incomplete data
  • request deletion of your personal data
  • request restriction of processing
  • object to certain types of processing
  • request data portability
  • withdraw your consent where processing is based on consent
  • lodge a complaint with a data protection authority

To exercise your rights, contact us at:

contact@goldendustwear.com

We may need to verify your identity before responding to your request.

  1. ACCOUNT DELETION

If you have created an account, you may request deletion of your account and associated personal data.

Please note that certain information may need to be retained where required by law, for example order records, invoices, tax records, fraud prevention records or dispute-related information.

  1. SECURITY

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

However, no online service can be guaranteed to be completely secure. You are responsible for keeping your login details confidential and for using a secure password.

  1. THIRD-PARTY LINKS

Our website may contain links to third-party websites, services, seller stores, social media pages or payment platforms.

We are not responsible for the privacy practices, content or security of third-party websites. We encourage you to read their privacy policies before providing personal data to them.

  1. CHILDREN

Golden Dust Wear is not intended for children under the age of 16.

We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete it.

  1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations or business practices.

The updated version will be published on this page with a new “Last updated” date.

  1. CONTACT US

If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at:

GOLDEN DUST WEAR OÜ
Email: contact@goldendustwear.com
Website: https://goldendustwear.com.

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